Mar 16, 2011 15:31
13 yrs ago
6 viewers *
English term

Refer the guests

English to Spanish Other Tourism & Travel Hotels
When using your intuition to provide guest service that goes above and beyond, which one of the following strategies is most helpful?


A) Refer the guests to someone else.
B) Quote your company’s policies.
C) Ask the guests probing questions.
D) Rely on an established response.

Proposed translations

+10
5 mins
Selected

Derivar

Aunque "derivar" se utiliza sobre todo en un contexto médico (derivar un paciente a un especialista, p.ej.), creo que puede ser apropriado aquí.
Peer comment(s):

agree Noni Gilbert Riley : Works for me too. Derivar los clientes a otra persona
8 mins
Thanks, Noni.
agree Agustina Burdman Luciano
17 mins
Gracias, Agustina.
agree Alicia Orfalian
37 mins
agree De la Vera C (X)
1 hr
agree Marina Puertas
2 hrs
agree Maria Teresa Navarro
2 hrs
agree Vivian B E
5 hrs
agree Ana Garrido
8 hrs
agree Susana Gomez
1 day 2 hrs
agree Claudia Luque Bedregal
1 day 10 hrs
Something went wrong...
4 KudoZ points awarded for this answer.
+2
3 mins

Envíe a los huéspedes

Peer comment(s):

agree Richard Marzan
1 min
agree Remy Arce : si es para esta parte del mundo, se usa esta frase.
34 mins
Something went wrong...
+1
40 mins

referir los huéspedes

¿Por qué todo el mundo evade la respuesta más común?
¿Porque es muy literal?
Peer comment(s):

agree Claudia Luque Bedregal : Sí, esta opción también funciona.
1 day 9 hrs
Muchas gracias, Claudia.
Something went wrong...
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