Glossary entry

français term or phrase:

prestations élevées

anglais translation:

(high) quality services & facilities

Added to glossary by tatyana000
Oct 30, 2009 09:54
14 yrs ago
2 viewers *
français term

prestations élevées

Non-PRO français vers anglais Marketing Tourisme et voyages
From a description of an extended stay hotel:

Hotel xxx offre les charmes d'une architecture traditionnelle et des prestations élevées pour la réussite de séjours de courte, moyenne ou longue durée.
Change log

Oct 30, 2009 10:08: writeaway changed "Field" from "Art / Littérature" to "Marketing"

Oct 30, 2009 10:41: B D Finch changed "Level" from "PRO" to "Non-PRO"

Votes to reclassify question as PRO/non-PRO:

Non-PRO (3): Sheila Wilson, writeaway, B D Finch

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Proposed translations

+4
22 minutes
Selected

(high) quality services & facilities

although no star rating is given here the industry talks about 'quality of services and facilities' to cover what I see as 'prestations':

from the web:
1.3.1 Quality Assessment
There are five levels of quality ranging from One
to Five Stars. To obtain a higher Star rating a
progressively higher quality and range of services
and physical facilities should be provided across
all areas with particular emphasis in five key
areas - cleanliness, service, food, bedrooms and
bathrooms.
Research indicates that quality is of key importance
but visitors also expect the level of services and
range of facilities in hotels to increase at each Star
rating level.
1.3.2 Quality Terminology
We use phrases such as ‘good’, ‘very good’ etc. to
signify ascending levels of quality in broad terms
only. These standards indicate typical consumer
expectations of each star level. They are neither
prescriptive nor definitive because we recognise
the wide variety of quality elements that can be
included – for example, style, which can range from
traditional to minimalist.
1.3.3 What is Quality?
When we are assessing quality we take into account
the following:
Intrinsic quality – the inherent value of an item.
Condition – the maintenance and appearance of
an item. Is it fit for the purpose?
Physical and personal comfort – does the quality
of an item detract in any way from the comfort
of the user?
Attention to detail – the evident care taken to
ensure that the guest experience is special and
of the same high standards for all.
Guests’ choice and ease of use – the guest
experience is enhanced through choice – be it
the choice of beverages in his/her room or the
choice of room temperature. This is further
improved by how usable the

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Note added at 23 mins (2009-10-30 10:17:38 GMT)
--------------------------------------------------

sorry I inserted such a laborious quote!
Peer comment(s):

agree Colin Morley (X)
21 minutes
agree Emma Paulay : I think this is about high-level, top-notch services.
25 minutes
agree Evans (X)
30 minutes
agree Chris Hall
40 minutes
Something went wrong...
4 KudoZ points awarded for this answer. Comment: "Thanks!"
4 minutes

upscale services or facilities

I recently ran into the same thing in a similar context and I think this is what is meant
Something went wrong...
+1
11 minutes

wide variety of services

I think the accent here is on the range rather than the quality (although I'm sure they would claim both), cf. Oxford/Hachette: hôtel qui offre de bonnes prestations / hotel providing various services
Peer comment(s):

agree axies
2 jours 14 heures
thanks
Something went wrong...
+1
24 minutes

comprehensive services

I agree with Graham, that the emphasis is more on the quantity than the quality. I would favour comprehensive services to describe the wide range of services and facilities offered.

http://www.starwoodhotels.com/sheraton/support/faq/faq_detai...
Starwood Hotels "Hotels offers the personality and chic style of a boutique hotel, while providing the reliability and comprehensive services business travelers expect"

http://www.buzzle.com/articles/boutique-hotel-unique-experie...
Hotels now provide comprehensive services, often luxury, such as award-winning restaurants, swimming pools, gym facilities, beauty spas and sometimes childcare services.
Peer comment(s):

agree axies : services, more than anything else, to me too.
2 jours 14 heures
Something went wrong...
+4
35 minutes

superior services

Agree with Graham and Jeux-de-Mots that this could be more about quantity not quality, but perhaps "superior" could refer to either... See health insurance ref below - could be talking about standard of cover or range of cover....

http://www.london-hotels.co.uk/thistle-hotels-london.html

The Thistle Charring Cross offers deluxe accommodations and superior services. Located in the Strand in the heart of London's West End, the Thistle Charring Cross hotel is perfectly located for the West End, with Theatreland at your door. Within walking distance of the hotel is charring Cross, the National Portrait Gallery, National Gallery and Nelson's Column at Trafalgar Square, Covent Garden, Shaftesbury Avenue and the royal Opera.

http://www.ciao.fr/MG_Mutuelle_Generale__Avis_760809

DES PRESTATIONS ELEVEES EN CAS D’HOSPITALISATION
Quel que soit le niveau choisi, le forfait journalier vous est remboursé sans limitation de durée. La MG participe aux frais de chambre particulière ainsi qu’aux dépassements d’honoraires. La MG prend aussi en charge la location d’un téléviseur pour une durée d’un mois.
Peer comment(s):

agree B D Finch
10 minutes
Thanks
agree Loperhet (X)
2 heures
Thanks
agree Verginia Ophof
5 heures
Thanks
agree axies
2 jours 14 heures
Something went wrong...
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