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Toll Numbers
A toll number is a regular phone number that will incur a charge for placing the call. Anytime you make a phone call to a regular phone number, you’re charged based on your phone plan’s included services. If you’re dialing long distance and you don’t have a long distance plan, you could be charged by the minute.

Toll numbers are the standard for small businesses, and usually are a landline with only one or two open lines at a time. Once your business starts experiencing high call volumes, however, you may want to consider upgrading to a toll free service and staffing call center associates to answer the higher demand.

Toll Free Numbers
What does toll free mean? Exactly what it sounds like: no cost. Or, at least not to the caller. The business providing the toll free number still has to cover the cost of the phone call. Toll free numbers generally start with 800, 888, 877, 855, or 866 prefixes. You’ve probably heard an ad in which a toll free number was mentioned. “Call 1-800….for more information.” Sound familiar?

https://azbigmedia.com/business/technology/breaking-down-tol...