English to Russian Tech/Engineering Computers (general)

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Three Takeaways to Work on When Creating Your Chatbot

Thanks to our first experiences and also as we create our upcoming projects on Facebook Messenger, we have defined 3 takeaways to pay attention to, to be successful when creating chatbots.

1. Remember What People Are Doing in Messenger

They are talking with their friends. They use GIF, Memes, they have group conversations, play games, etc. Therefore, ***don’t try to fit an idea within Messenger***. Based on what users do, what seemless and native experience can you provide within Messenger? Remember people are used to talking to humans on the platform. Therefore make the conversation as natural as possible. Don’t forget to use GIF and Memes to illustrate some parts of the chatbot conversation. They are usually a hit when used properly, so have fun with it!

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