Translation quality - Manage your clients' perception of quality

Format: Videos
Topic: Translation quality assurance

Course summary
Availability:This training is available on-demand

Duration: 60 minutes

After you purchase access click here to watch the video.



Language:English
Summary:How to create the perception of being a high quality translator and actually maintaining the perception consistently. Simple but time tested techniques and tips related to non-linguistic areas to make your linguistic abilities earn and work for your more.
Description
The core learning of the course is to make linguists aware of the fact that 'quality translation' is not only limited to the linguistic aspect of translation.

Some of the following issues will be covered in the presentation:

a. Why high linguistic quality alone may not qualify to reward the linguist with a higher income or premium clients?
b. What is the clients 'perception of quality' ?
c. What are the non-linguistic issues linguists often overlook or under-estimate?
d. Finally, the presenter will go over a 10 point basic home-brewed but effective and tested quality model.
Target audience
Freelancers and small and medium agency owners
Learning objectives
1. Understand how linguistic abilities alone do not create and sustain the perception of being a high-quality provider
2. Other non-linguistic aspects to create the perception
3. How to create that perception with some simple techniques.
4. How to communicate clearly and confidently your quality policy.
5. Make that policy easily measurable and testable by the client.
6. Use a simple quality model specifically designed for Translators by Translators.

And the good sense to understand that quality of translation is differently interpreted, differently valued and differently expected across clients, projects and situation.
Prerequisites
No pre-requisistes
Program
Click to expand
1. Classification of Quality of Translation: Linguistic and Non-Linguistic Aspects
2. Reducing these aspects into Measurable Units
3. Techniques to create perception related to these units
4. Communication
5. Anticipating the client's definition of Quality for a specific Project
6. Delivering in alignment with that 'client interpretation'
System requirements
Click to expand
ProZ.com videos require a current flash player. Update here: http://get.adobe.com/flashplayer/

With low bandwidth Internet connections the video playback may buffer and load slowly, in this case we recommend you wait the whole or most part of the video to load before playing.
Registration and access
Click to expand
Price: 15.00 USD

Click on the buy button on the right to purchase your seat Participation fee includes unlimited access to the recording. How do I purchase the video? To purchase your seat at this session please click on the "buy" button. After your payment is received, your status will be changed to “registered and paid” and an invoice and receipt of payment will be sent to you for your records. How do I access the video?Once the payment is processed you will be able to watch the video here Translation quality - Manage your clients' perception of quality
Trainer
 Pritam Bhattacharyya    View feedback | View all courses
Bio: Pritam Bhattacharyya is essentially a Bengali/Sylheti/Assamese linguist with 11 years of experience. He is the Founder and Chief Wordsmith of an agency called Wordsmith Communication. which apart from language services in pan-Indic languages provides Creative Content and Print on Demand Services. He is editor of www.pentasect.com - a bilingual (English / Bengali) cultural monthly ezine on Greater Bengal. He had worked as a Telecom Engineer and later as a IP Network Manager in various cross-cultural Telecom teams worldwide. He holds his Bachelor's Degree in Electronics and Telecommunication Engineering and Masters in Communication Management from Strathclyde Business School, Glasgow. Pritam lives and works in Calcutta, India his city by adoption. His b-log on translation and online business can be seen here at http://wordsmithofbengal.wordpress.com
Comments about this course


Course registration
To view pricing and payment options for this course, you must login to your ProZ.com account.

Do you have any questions about ProZ.com training?
Read the training FAQ »

Still need help? Submit a support request »

Would you like to share your thoughts about the ProZ.com training platform? Click here to discuss this feature in the forums »

Send a colleague information about this course
Your name:
Your friend's name:
Your friend's email:


ProZ.com Headquarters
235 Harrison Street Mail Drop #22
Syracuse, NY 13202
USA
+1-315-463-7323
ProZ.com Argentina
Calle 14 nro. 622 1/2 entre 44 y 45
La Plata (B1900AND), Buenos Aires
Argentina
+54-221-425-1266
ProZ.com Ukraine
6 Karazina St.
Kharkiv, 61002
Ukraine
+380 57 7281624
Dawn it-tradutturi jikkoordinaw it-traduzzjoni ta’ ProZ.com f’ Maltese

Team Members: Rita Briffa

Jekk jogħġbok innota li s-sit għadu mhux tradott kollu. Il-lokalizzazzjoni tas-sit qed jipproċedi fi stadji, bis-siti l-aktar attivi jiġu tradotti l-ewwel. Jekk tara xi errur fit-traduzzjoni fi kwalunkwe parti tas-sit li diġà ġie lokalizzat, jekk jogħġbok avża lil wieħed mill-koordinaturi tal-lokalizzazzjoni hawn fuq.
For information on how you can help localize the site, please click here.

All of ProZ.com
  • All of ProZ.com
  • Fittex għal terminu
  • Xogħol
  • Fora
  • Multiple search