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el Procedimiento de tratamiento de productos no conformes y no conformidades

English translation: (The) procedure for treatment of non-conforming products and non-conformities

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Spanish term or phrase:el Procedimiento de tratamiento de productos no conformes y no conformidades
English translation:(The) procedure for treatment of non-conforming products and non-conformities
Entered by: Sonia Maria

08:23 Sep 5, 2020
Spanish to English translations [PRO]
Marketing - Business/Commerce (general) / INFORMATION STATEMENT
Spanish term or phrase: el Procedimiento de tratamiento de productos no conformes y no conformidades
Esta expresión hace referencia a varias herramientas que utiliza una compañía para gestionar el servicio de atención al cliente:

• Gestión eficiente del servicio de atención al cliente, incluyendo diversos mecanismos como el Proceso de Gestión de Crisis y Emergencias Alimentarias, el ***Procedimiento de tratamiento de productos no conformes y no conformidades***, Mejora Continua, APPCC (sistema de Peligros y Puntos de Control Crítico), entre otros.

Non-compliance and non-compliant product treatment procedure????

¿Alguna sugerencia?

Gracias!
Sonia Maria
Spain
(The) procedure for treatment of non-conforming products and non-conformities
Explanation:
According to the information I found on the web, this refers to the concept of non-conformity/non-conformance (you will find it hyphenated and without hyphen) in ISO 9000. This has to do with quality management or quality assurance systems. You can use either “non-conformace” or “non-conformity” but "non-conformance" is more commonly used.


https://www.iso-9001-checklist.co.uk/10.2-what-is-nonconform...
Nonconformity in ISO 9001
What is nonconformity in ISO 9001? Nonconformity in ISO 9001 is defined as the failure to meet one or more requirements. When the functions of a business are not conforming to ISO 9001, there must be a solution where the problem is controlled or corrected before going forward.

What is a nonconforming product?
Under ISO 9001 guidelines, there are requirements for almost everything that goes on within a business, including the products that are designed and developed. A nonconforming product is one that does not meet one or more of the ISO regulations. In this case, the product must be identified and stopped before distribution.


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Note added at 45 mins (2020-09-05 09:08:41 GMT)
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Management of non-conformities is also widely used.
Selected response from:

Toni Castano
Spain
Local time: 03:59
Grading comment
Thanks a lot to everybody!
4 KudoZ points were awarded for this answer



Summary of answers provided
4(The) procedure for treatment of non-conforming products and non-conformities
Toni Castano
4the procedure for dealing with nonconformities
philgoddard


  

Answers


41 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
(The) procedure for treatment of non-conforming products and non-conformities


Explanation:
According to the information I found on the web, this refers to the concept of non-conformity/non-conformance (you will find it hyphenated and without hyphen) in ISO 9000. This has to do with quality management or quality assurance systems. You can use either “non-conformace” or “non-conformity” but "non-conformance" is more commonly used.


https://www.iso-9001-checklist.co.uk/10.2-what-is-nonconform...
Nonconformity in ISO 9001
What is nonconformity in ISO 9001? Nonconformity in ISO 9001 is defined as the failure to meet one or more requirements. When the functions of a business are not conforming to ISO 9001, there must be a solution where the problem is controlled or corrected before going forward.

What is a nonconforming product?
Under ISO 9001 guidelines, there are requirements for almost everything that goes on within a business, including the products that are designed and developed. A nonconforming product is one that does not meet one or more of the ISO regulations. In this case, the product must be identified and stopped before distribution.


--------------------------------------------------
Note added at 45 mins (2020-09-05 09:08:41 GMT)
--------------------------------------------------

Management of non-conformities is also widely used.

Toni Castano
Spain
Local time: 03:59
Works in field
Native speaker of: Spanish
PRO pts in category: 16
Grading comment
Thanks a lot to everybody!

Peer comments on this answer (and responses from the answerer)
agree  Robert Copeland: the addressing/processing of non-conformities and/or complaints
4 hrs
  -> Thank you, Robert.
disagree  philgoddard: See below. English avoids repetition in a way that Spanish and other languages don't.
11 hrs
  -> No Phil, one thing is the yardstick used to define the situation (= nonconformity), another one is the result of the situation (= the product). So no repetition, but two totally different things.//As a native who understands the source I have to disagree.
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5 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
the procedure for dealing with nonconformities


Explanation:
You shouldn't reproduce the repetition of the Spanish. A nonconforming product is a nonconformity.

Alternatively, you could say "product and other nonconformities".

philgoddard
United States
Specializes in field
Native speaker of: English
PRO pts in category: 298

Peer comments on this answer (and responses from the answerer)
agree  Luis M. Sosa
5 hrs
disagree  Toni Castano: There is no repetition in the Spanish source. A "nonconformity" is the failure to meet some requirements, whereas the "nonconforming product" is the outcome of that failure (= nonconformity).
6 hrs
  -> As a native speaker of English, I would never write the sentence you've suggested.
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