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  3. Marketing / Market Research

einheitlich in der grossen Linie

English translation: Consistent general manner (and content)

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
German term or phrase:einheitlich in der grossen Linie
English translation:Consistent general manner (and content)
Entered by: Victor Dewsbery

22:13 Mar 6, 2006
German to English translations [PRO]
Marketing - Marketing / Market Research
German term or phrase: einheitlich in der grossen Linie
Powerpoint training slides (telephone skills and behaviour)

Meldeformel:
- Praegnant
- einheitlich in der grossen Linie
- individuell im Einzelnen

TIA
Julia Lipeles
Local time: 20:30
Consistent general manner (and content)
Explanation:
It means that the call centre staff should all have the same general approach (tone, content etc.), but each of them should also have an individual touch in the way they handle calls.
Selected response from:

Victor Dewsbery
Germany
Local time: 02:30
Grading comment
Thank you!
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +4Consistent general manner (and content)
Victor Dewsbery
3generally uniform
Robert Kleemaier


  

Answers


15 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +4
Consistent general manner (and content)


Explanation:
It means that the call centre staff should all have the same general approach (tone, content etc.), but each of them should also have an individual touch in the way they handle calls.

Victor Dewsbery
Germany
Local time: 02:30
Native speaker of: Native in EnglishEnglish
PRO pts in category: 20
Grading comment
Thank you!

Peer comments on this answer (and responses from the answerer)
agree  Bertold Kiss
11 mins
agree  Diana Loos
7 hrs
agree  Steffen Walter
9 hrs
agree  Alison Jenner
11 hrs
Login to enter a peer comment (or grade)

32 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
generally uniform


Explanation:
As opposed to "individually unique" or "individually specific" for the individual employees. HTH.

Robert Kleemaier
Canada
Local time: 17:30
Works in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 4
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