Wartungsruf

English translation: Maintenance call

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)

German term or phrase:	Wartungsruf
English translation:	Maintenance call
Entered by:	Susan P Best

09:38 Oct 4, 2018

German to English translations [PRO]
Bus/Financial - Computers: Software / Payment terminals

German term or phrase: Wartungsruf

This is part of the software on a payment terminal. I suspect it is not simply 'maintenance/service call' but I cannot confirm this.

Susan P Best KudoZ activity Questions: 31 (4 open) (2 without valid answers) (4 closed without grading) Answers: 9 United Kingdom
Local time: 11:41

Maintenance call

Explanation:
No I think it is, unless you have more context suggesting otherwise.

This device indicates in 5.2.3 that it's related to the Hotline service: https://www.terminaldirekt.de/fileadmin/Resources/Public/PDF... "... nur in Rücksprache mit der Hotline Ihres Netzbetreibers"

This device makes a test-Wartungsruf during commissioning: https://eccashmobil.wordpress.com/2015/09/16/ein-ict220er250...

Researchgate notes that terminals " can be updated through a maintenance call or directly via PC. Maintenance call enables distance updating of the application..."
https://www.researchgate.net/figure/Block-diagram-of-the-sof...

Margento's terminals also feature a Maintenance call: https://www.margento.com/terminals

And on p.16 here https://docs.adyen.com/developers/files/36176373/36176374/1/...

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Note added at 2 hrs (2018-10-04 12:25:21 GMT)
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Kartik posted the same thing while I was typing, but I will leave this here for the extra refs

Selected response from:

Mair A-W (PhD)
Germany
Local time: 12:41

Grading comment

Thank you. I am awarding you the points as your answer is backed by sources.
2 KudoZ points were awarded for this answer

Summary of answers provided

5 +4

maintenance call

Kartik Isaac

Maintenance call

Mair A-W (PhD)

Answers

5 mins confidence:

peer agreement (net): +4

maintenance call

Explanation:
I would say maintenance call is the correct term.

https://www.scribd.com/document/365247981/VDI-VDE-3687-1999-11

Kartik Isaac
Switzerland
Works in field
Native speaker of:

English
PRO pts in category: 6

Notes to answerer

Asker: Thank you, Kartik. I am awarding the points to the other answer due to the helpful references but I appreciate you offering an answer.

10 mins confidence:

Maintenance call

Mair A-W (PhD)
Germany
Local time: 12:41
Works in field
Native speaker of: English
PRO pts in category: 30

Grading comment

Thank you. I am awarding you the points as your answer is backed by sources.

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Wartungsruf

English translation: Maintenance call

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