reinforce the client's purchase

English translation: reassure the customer that they have done the right thing (by making the purchase)

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English term or phrase:	reinforce the client's purchase
Selected answer:	reassure the customer that they have done the right thing (by making the purchase)
Entered by:	acetran

08:07 Jun 12, 2014

English language (monolingual) [Non-PRO]
Bus/Financial - Retail / review of customer service

English term or phrase: reinforce the client's purchase

Are employees ***reinforcing the client's purchase*** at the cash register?
Observe 10 transactions. If in 8 of the 10 transactions employees ***reinforced the client's purchase***, answer 'YES'.

Ana Juliá KudoZ activity Questions: 3922 (none open) (22 closed without grading) Answers: 1027 Spain
Local time: 17:55

Reassure the customer that they have done the right thing (by making the purchase)

Explanation:

http://jslogan.com/11-tips-to-reinforce-a-purchase-decision-...

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Note added at 22 mins (2014-06-12 08:29:50 GMT)
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When someone decides to purchase from you, stop selling...But don’t stop reassuring the purchase decision.

Immediately following the sale, your job of customer support begins. And it never ends.

Once a big decision is made, reassure your new customer they won’t regret it. Buyer’s remorse is a reality and you don’t want to let a customer slip through your fingers merely because you abandoned them after the sale. Let your new customer know that now that they’ve purchased, the real relationship with your business begins.

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Note added at 23 mins (2014-06-12 08:31:09 GMT)
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So, employees at the cash register should reinforce the client's purchase.

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Note added at 26 mins (2014-06-12 08:34:17 GMT)
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The dictionary meaning of reinforce is to encourage or give support to (an idea, behavior, feeling, etc.)
http://www.merriam-webster.com/dictionary/reinforce

Selected response from:

acetran

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Reassure the customer that they have done the right thing (by making the purchase)

acetran

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peer agreement (net): +6

Reassure the customer that they have done the right thing (by making the purchase)

acetran
Works in field
Native speaker of:

Hindi,

English

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reinforce the client's purchase

English translation: reassure the customer that they have done the right thing (by making the purchase)

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reinforce the client's purchase

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