Discovery Questions

Spanish translation: preguntas de detección

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:Discovery Questions
Spanish translation:preguntas de detección
Entered by: christine tiaré stein

21:03 Aug 12, 2016
English to Spanish translations [PRO]
Bus/Financial - Management / Sales strategy manual
English term or phrase: Discovery Questions
Hello!

I've come across this term used in a Sales Strategy Manual, a sort of a study to try and reduce the amount of customers who call in to a Call Centre.

An example of one of such "Discovery Questions" is:
¿Cómo identifica hoy las razones por las que llaman sus clientes? (already translated)

Do you think "Preguntas de Descubrimiento" would be ok here?

Thanks!
christine tiaré stein
Germany
Local time: 20:39
preguntas de detección
Explanation:
Yo usaría "preguntas de detección"...

http://es.alpha-nouvelles.com/article/directrices-para-las-p...

Saludos cordiales.

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Note added at 31 mins (2016-08-12 21:34:52 GMT)
--------------------------------------------------

¡De nada, me alegro de que te sirva! :-)
Selected response from:

JohnMcDove
United States
Local time: 11:39
Grading comment
Muchas gracias, John, fue el término preciso.
4 KudoZ points were awarded for this answer



Summary of answers provided
3preguntas de detección
JohnMcDove
4 -1peguntas de inmersión/descubrimiento/introducción
Juan Arturo Blackmore Zerón


  

Answers


15 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
discovery questions
preguntas de detección


Explanation:
Yo usaría "preguntas de detección"...

http://es.alpha-nouvelles.com/article/directrices-para-las-p...

Saludos cordiales.

--------------------------------------------------
Note added at 31 mins (2016-08-12 21:34:52 GMT)
--------------------------------------------------

¡De nada, me alegro de que te sirva! :-)

JohnMcDove
United States
Local time: 11:39
Native speaker of: Native in SpanishSpanish
PRO pts in category: 24
Grading comment
Muchas gracias, John, fue el término preciso.
Notes to answerer
Asker: ¡Eso es! Muchas gracias, RESUELTO. :)

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43 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): -1
discovery questions
peguntas de inmersión/descubrimiento/introducción


Explanation:
Mi propuesta.

Juan Arturo Blackmore Zerón
Mexico
Local time: 13:39
Works in field
Native speaker of: Spanish
PRO pts in category: 20

Peer comments on this answer (and responses from the answerer)
disagree  JohnMcDove: Error tipográfico, "*pReguntas". Pero mi desacuerdo es más básico: ¿Qué conexión semántica hay entre "inmersión" y "discovery"?
3 days 1 hr
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