warm transfer

Italian translation: trasferimento a caldo / trasferimento dal vivo (di una chiamata)

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:warm transfer (of a call)
Italian translation:trasferimento a caldo / trasferimento dal vivo (di una chiamata)
Entered by: Gaetano Silvestri Campagnano

14:03 Apr 13, 2020
English to Italian translations [PRO]
Marketing - Advertising / Public Relations / Customer Centre / Support / Help Desck
English term or phrase: warm transfer
Warm transfer: (also known as a live or hot transfer) the call center operator dials a number and talks to the person who has picked up the call before transferring the caller over to them. This could also be a three-way conference before the call center operator drops-off.
Francesca Zanette
France
Local time: 05:44
warm transfer / trasferimento "a caldo" / trasferimento dal vivo
Explanation:
Sono utilizzate tutte e tre le opzioni:

https://www.google.it/search?q="warm transfer"&lr=lang_it&rl...

Vedi anche questa domanda verso lo spagnolo:

https://www.proz.com/kudoz/english-to-spanish/telecommunicat...

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Note added at 11 min (2020-04-13 14:14:51 GMT)
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Meglio ancora:

warm transfer / trasferimento (di/della chiamata) "a caldo" / dal vivo
Selected response from:

Gaetano Silvestri Campagnano
Italy
Local time: 05:44
Grading comment
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +3trasferimento (di chiamata) (a) caldo
martini
4warm transfer / trasferimento "a caldo" / trasferimento dal vivo
Gaetano Silvestri Campagnano


  

Answers


9 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
warm transfer / trasferimento "a caldo" / trasferimento dal vivo


Explanation:
Sono utilizzate tutte e tre le opzioni:

https://www.google.it/search?q="warm transfer"&lr=lang_it&rl...

Vedi anche questa domanda verso lo spagnolo:

https://www.proz.com/kudoz/english-to-spanish/telecommunicat...

--------------------------------------------------
Note added at 11 min (2020-04-13 14:14:51 GMT)
--------------------------------------------------

Meglio ancora:

warm transfer / trasferimento (di/della chiamata) "a caldo" / dal vivo

Gaetano Silvestri Campagnano
Italy
Local time: 05:44
Native speaker of: Native in ItalianItalian
PRO pts in category: 105
Login to enter a peer comment (or grade)

13 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +3
trasferimento (di chiamata) (a) caldo


Explanation:
Trasferimento chiamata con annuncio
Trasferisci la chiamata attiva a un'altra chiamata interna o esterna. Conosciuto anche come trasferimento caldo.

https://www.con9.biz/wp-content/uploads/2019/04/Caratteristi...

qui puoi troare altre info utili

martini
Italy
Local time: 05:44
Specializes in field
Native speaker of: Italian
PRO pts in category: 36

Peer comments on this answer (and responses from the answerer)
agree  Francesco Badolato
1 hr

agree  Silvia Marinucci
2 hrs

agree  Lorenzo Rossi
18 hrs
Login to enter a peer comment (or grade)



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