cross-sell and up-sell

05:47 Feb 24, 2011
This question was closed without grading. Reason: Other

English to Arabic translations [PRO]
Retail / customer service
English term or phrase: cross-sell and up-sell
 Cross-Sell and Up-Sell: If no substitution will satisfy the customer, all is not lost. Depending on the store’s return policy, it may be possible to offer in-store credit or gift cards instead of a cash refund. If you must provide a cash refund or credit card chargeback, consider offering accessories or related items to the customer. Without being pushy, mention current specials, best sellers or other products the customer may need. Is there an additional item he/she could use?
Abdelaziz El Sassy
Egypt
Local time: 14:28


Summary of answers provided
4 +1البيع المتعدد والبيع العالي
Liliane Hatem
3بيع الكماليات/ الملحقات / البيع المتلازم
hassan zekry


  

Answers


23 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
البيع المتعدد والبيع العالي


Explanation:
قياس نجاح خدمة الزبون بالاستناد إلى المعرفة المدمجة بمراكز الاتصالات يتم عن طريق تخفيض الكلف وتوليد الإيرادات المستندة إلى أساليب البيع المتعدد Cross- sell والبيع العالي ((Up - Sell وزيادة رضا الزبون وولائه والمحافظة على زبونيته مع المنظمة وكسب اكبر قيمة زبائنية.
www.dr-al-adakee.com/sound/upload/aln3esa-1216157809.doc

Liliane Hatem
Lebanon
Local time: 15:28
Native speaker of: Native in EnglishEnglish, Native in ArabicArabic

Peer comments on this answer (and responses from the answerer)
agree  Iman Haggag
2 hrs
  -> Thanks Iman:)
Login to enter a peer comment (or grade)

40 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
بيع الكماليات/ الملحقات / البيع المتلازم


Explanation:
.

hassan zekry
Local time: 14:28
Works in field
Native speaker of: Native in ArabicArabic
PRO pts in category: 4
Login to enter a peer comment (or grade)



Login or register (free and only takes a few minutes) to participate in this question.

You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.

KudoZ™ translation help

The KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases.


See also:
Term search
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search