XTM Cloud stops working after translating 50 - 100 segments
Thread poster: tz7

tz7
United States
Local time: 04:04
English to Japanese
May 19

We have 3 users in-house and all are having the same issue. We are using Mac and Chrome. When translating big DITA file, which has more than 600 segments for example, Workbench stops working; can't submit translation, no concordance, can't move to the next file, etc. You need to re-open Workbench each time. (I could reproduce the same issue on Windows 8 with Chrome on Parallels and native Windows 7 with Chrome in a short test. I don't know if it happens same frequency as on Mac)

I o
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We have 3 users in-house and all are having the same issue. We are using Mac and Chrome. When translating big DITA file, which has more than 600 segments for example, Workbench stops working; can't submit translation, no concordance, can't move to the next file, etc. You need to re-open Workbench each time. (I could reproduce the same issue on Windows 8 with Chrome on Parallels and native Windows 7 with Chrome in a short test. I don't know if it happens same frequency as on Mac)

I opened a support ticket for this but it seems hard for them to reproduce the issue. You have to be a translator to see the issue, I guess.

So I want to ask you all to help the support! Have you seen the issue?

Thank you,

[Edited at 2020-05-19 19:43 GMT]

[Edited at 2020-05-20 14:08 GMT]
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XTM Cloud stops working after translating 50 - 100 segments

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