WFC 7.21 not working and urgent job held up - help needed! Thread poster: Colin Bowles
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When I press ALT+DOWN, WFC 7.21 opens a new blank Word document instead of opening a source and target TU as it used to. I have tried the "Remove Wordfast" option inside WF to reinstall it, but it doesn't remove WFC. I have desintalled and reinstalled Office 365, but the problem persists. When I opened Office the first time after reinstalling it I got the message "VBA macros disabled in this project". The Trust Center settings that are ticked a... See more When I press ALT+DOWN, WFC 7.21 opens a new blank Word document instead of opening a source and target TU as it used to. I have tried the "Remove Wordfast" option inside WF to reinstall it, but it doesn't remove WFC. I have desintalled and reinstalled Office 365, but the problem persists. When I opened Office the first time after reinstalling it I got the message "VBA macros disabled in this project". The Trust Center settings that are ticked are: -Disable all macros except digitally signed ones -Trust access to the VBA project object model I can't download WFC again because when I click the download WFC button at www.wordfast.com, I get the message "site cannot be reached". And www.wordfast.net is also giving me the message "site cannot be reached". Would really appreciate help as I do not know where to turn to in absence of the old Wordfast Yahoo support group. Thank you very much. ▲ Collapse | | | B D Finch France Local time: 19:40 French to English + ... |
Hi there, A couple of things: the link to wordfast.com you pasted in the thread does not work because there are unwanted characters in it. It shows up in browser as: http:// www.wordfast .com%2C/ (I added the spaces) Once you remove the unwanted characters, target site is perfectly fine. That's what makes me think of a ... See more Hi there, A couple of things: the link to wordfast.com you pasted in the thread does not work because there are unwanted characters in it. It shows up in browser as: http:// www.wordfast .com%2C/ (I added the spaces) Once you remove the unwanted characters, target site is perfectly fine. That's what makes me think of a keyboard issue. You didn't specify your OS so I'll assume you're on Win 10. Check the languages at the bottom right for keyboard input, sometimes, because of accidental typos, a shortcut activates a change of input layout in Windows. If the problem is more serious, if you are a paying customer, go to your wordfast.net account and contact the hotline. They are very helpful and knowledgeable. Hope this helps
[Edited at 2020-08-14 12:58 GMT]
[Edited at 2020-08-14 12:59 GMT] ▲ Collapse | | | Colin Bowles Brazil Local time: 14:40 Portuguese to English TOPIC STARTER
Thank you both. Problem was solved by configuring a DNS in my PC (Wi-Fi and Enet interfaces). It seems for some reason wordfast.net had not propagated to whatever DNS my provider uses. Tks again for taking the trouble to reply. | |
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Clinton Muoto United States Local time: 10:40 Member (2009) Polish to English I have the same problem | Aug 17, 2020 |
I have the same problem, but I do not know how to go about whatever you did. I am not a computer expert | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » WFC 7.21 not working and urgent job held up - help needed! Protemos translation business management system | Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!
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