https://www.proz.com/forum/prozcoms_virtual_conferences/307093-discussion_for_prozcom_2016_virtual_conference_for_international_translation_day_session_2016_keeping_customers_happy_happy_customers_why_should_i_care_and_what%E2%80%99s_in_it_for_me.html

Discussion for ProZ.com 2016 virtual conference for International Translation Day session (2016): Keeping customers happy - Happy customers? Why should I care, and what’s in it for me?
Arkadiusz Jasiński
Arkadiusz Jasiński  Identity Verified
Poland
Local time: 07:59
German to Polish
— "pick any TWO" principle — Sep 30, 2016

The "pick any TWO" principle captures sooo well the relationship between client's needs and the realistic limitations of any service:
Fast and cheap ≠ good.
Fast and good ≠ cheap.
Cheap and good ≠ fast.

This has been a very informative presentation, thank you!


 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Drew MacFadyen[Call to this topic]

You can also contact site staff by submitting a support request »

Discussion for ProZ.com 2016 virtual conference for International Translation Day session (2016): Keeping customers happy - Happy customers? Why should I care, and what’s in it for me?






Trados Business Manager Lite
Create customer quotes and invoices from within Trados Studio

Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.

More info »
TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »